Subscription terms

Draft version, to be reviewed by a lawyer before the public launch.

Last updated: November 7, 2026 · Français

The plans

Web prices, in Canadian dollars. A yearly plan costs 10 months. The prices include all fees; only the sales taxes of your province are added, once GymBroz is registered to collect them. What each plan includes is described in Settings › Plans.

In the iPhone or Android app, the App Store and Google Play sell Athlete Pro and the Coach plans at the nearest price tier of their grid: the price may differ slightly. You pay the one the store shows.

The free plan

The Athlete plan is free, with no time limit. It has these limits:

• GymBroz AI: 30 messages a month (500 with a paid plan);
• one personal program in progress at a time; your coach's programs, without limit;
• the statistics of the last 4 weeks;
• 1 recipe;
• private conversations with 3 other athletes, besides your coaches; no group created by you;
• 1 challenge created, in progress or upcoming;
• no sending or importing of workouts and recipes through the messaging, no video posted in the community.

The Coach plans include all of Athlete Pro.

The trials

• Athlete Pro: 14 days, offered at the first choice of a plan only, without a credit card. At the end, you move to the free Athlete plan, without losing anything. Nothing is charged and nothing renews automatically.
• Coach: 30 days on the Coach Pro tier (40 athletes), once per account, without a credit card. At the end, you subscribe or move to the Athlete plan: your athletes, your groups and their programs are kept.
• Box: 30 days for the first box of an account, once, without a credit card. We notify you by email 7 days and then 1 day before the end. If you subscribe the box during the trial, the first payment is made at the end of the trial. Without a subscription, the box closes at the end of the trial.

A referral can extend a trial: see the referral program. The App Store and Google Play offer no trial of their own: the trials are these.

Payment and renewal

On the web, payment is made by card through Stripe, our payment provider. In the iPhone or Android app, you can also pay for Athlete Pro and the Coach plans through the App Store or Google Play: the store charges and renews the subscription under its own terms. The Box plan is paid on the web only.

The subscription renews at the end of each period (month or year) at the current price, until it is cancelled. For a subscription paid on the web, we notify you by email:

• before the end of a promotional price, 2 to 10 days in advance, with the price that will follow and its date;
• before each renewal of a yearly subscription, 30 to 60 days in advance, with the date, the price and where to cancel online.

The App Store and Google Play send their own notices.

Promo codes and discounts

• A promo code is entered before paying, in Settings › Plans ("I have a promo code"). Only one discount applies per subscription: the most advantageous one.
• An athlete followed by a coach whose Coach plan is running (trial included), and who never subscribed to Athlete Pro, gets −30% on Athlete Pro: the first 12 months of the monthly plan, or the first year of the yearly plan.
• No discount applies to the Box plan.

Changing plans or cancelling

On the web, in Settings › Plans, the "Manage my subscription" button opens the payment portal: there you change your plan, tier or period, update your card, see your invoices and cancel online, at any time. A cancellation takes effect at the end of the paid period; you keep your plan until then, then move to the free Athlete plan.

A subscription paid through the App Store or Google Play is changed and cancelled in the store: in your Apple Account settings, or in Google Play › Subscriptions.

Deleting your account cancels a subscription paid on the web at once, without a refund of the current period. It doesn't stop a subscription of the App Store or Google Play: cancel it in the store first.

Moving to the free plan

Nothing is erased or paused: your workouts, records and current programs stay. Only the Pro features stop (for example, creating a second personal program while another one is in progress). A coach who goes back to the Athlete plan keeps their athletes, groups and programs, without access to them until they take a Coach plan again.

Coaches

The tiers count the athletes followed, with or without an account, and the pending follow requests. Moving to a lower tier removes no athlete: only adding a new athlete is blocked.

The Box plan

The Box plan is paid for one box, by its owner, on the web. It doesn't change the plan of the owner's account. The members of the box pay nothing to GymBroz. The owner manages the subscription in My Box › Settings › Plan, with the "Manage subscription" button.

When the plan ends (end of the trial, cancellation or unpaid payment), the box closes: management and bookings stop. The data is kept and the owner can export the members and the payments of the month. The memberships the members pay online no longer renew; they resume if the box reopens. Subscribing reopens the box at once.

Payments of clients and members

A coach or a box can have their clients pay online, through Stripe. The payment is made on the Stripe account of the coach or of the box: they are the seller and set their prices. Stripe's fees apply. On the payments of a coach's clients, GymBroz takes a commission, shown in their payment settings (1% today). It takes none on the payments of a box's members.

Refunds

To be specified with the lawyer.

Language

These terms are written in French. This English translation is provided for convenience; in case of a discrepancy, the French version prevails.